At Packerwala, we respect your privacy. This policy explains what information we collect when you use our website and services, how we use it, and your rights.
Information we collect
When you request quotes or contact us, we collect:
- Your name, phone number, and email address
- Move details such as pickup and drop locations, date, and home size
- Technical data like IP address and browser type for security and analytics
How we use your information
We use your information to:
- Match you with verified packers and movers and share your request with up to 3 of them
- Contact you about your enquiry and provide customer support
- Improve our services and prevent fraud or spam
Sharing with movers
When you submit a quote request, your contact and move details are shared with the matched verified movers so they can provide quotes. We do not sell your data to unrelated third parties.
Data security & retention
We use reasonable technical and organisational measures to protect your data and retain it only as long as needed for the purposes described or as required by law.
Your rights
You may request access to, correction of, or deletion of your personal data by emailing us at support@packerwala.com.
Contact
For privacy questions, contact support@packerwala.com or call +91 7406409696.