Frequently Asked Questions

It depends on home size, items and distance. Local moves typically run ₹4,500–₹12,500 for a 1–2 BHK and ₹12,500–₹25,500 for a 3–4 BHK. Intercity depends on distance and home size — a long-haul full home move can range from ₹15,000 to ₹70,000+. Use our calculator for an instant, all-inclusive fixed price.

No. The price you see is the price you pay — there is no GST added and nothing extra on top.

A 15% advance (minimum ₹500, capped at ₹15,000). It confirms your booking and is part of your total — never an extra charge. You pay the remaining balance securely to Packerwala after your move is complete.

Yes, depending on your notice: a full refund if you cancel at least 48 hours before your move, 50% if you cancel 24–48 hours before, and no refund within 24 hours. Rescheduling your date is always free.

Yes — you get one honest, all-inclusive fixed price with no haggling and nothing extra added. Pick a low-demand weekday from the suggested dates to save even more.

Enter your move details for an instant fixed price, then book by paying the 15% advance. We assign a verified, background-checked mover from our vetted network who calls you to confirm and plan the details.

A verified, background-checked mover from our network in your city. Every partner is checked before joining, so you're always with a trusted professional.

Yes. Log in to your account and choose a new date — we send a one-time code (OTP) to your registered email to confirm the change. Moving to a high-demand date may change the price.

From your account, tap Request cancellation — it opens a pre-filled email to our team with your booking details. Refunds follow our policy: full refund 48+ hours before your move, 50% within 24–48 hours, and none within 24 hours.

Log in at /account with the mobile number you booked with, or use the Track page with your phone and 6-character Booking ID.

Local moves are usually same day. Intercity depends on distance and whether you choose a shared or dedicated truck — typically 1–2 days for a dedicated truck and a few days more for shared part-load.

Yes. Every mover is verified for business registration, GST (where applicable) and genuine reviews before joining Packerwala. You're matched only with vetted professionals.

Our promise on every move: one fixed transparent price, on-time service, verified-only movers, and a fair cancellation window — so you move with peace of mind.

Yes. While booking you can opt in to transit insurance for a 3% premium on the goods value you declare. Our team arranges the cover. Note that very fragile/glass items and valuables like jewellery and cash are not covered — keep those with you.

If you need a GST invoice for a bank, PSU or corporate reimbursement, choose an IBA-approved or GST-registered mover and request a detailed bill. We help you find IBA-approved movers.

Yes. Your details are shared only with the verified mover assigned to your booking. We never sell your data or spam you.

Register free and get verified. You then receive confirmed, paid bookings in your city directly — no lead fees, no credits to buy, no upfront cost.

A flat 18% commission. Packerwala collects the full amount from the customer and pays you the rest (your payout) after the move — it never comes out of your pocket upfront.

Directly by the customer after the work is done — by UPI, QR or bank transfer. No waiting on Packerwala for settlement.

Just your business details, city and a payout UPI to start. We may ask for KYC documents (like PAN or a shop photo) during verification before approval.